BrightPay Backup

SimplePay has created an import option for customers who previously used BrightPay. Our BrightPay upload functionality makes it easier than ever for you to migrate from BrightPay to SimplePay – all you need to do is upload a backup of your BrightPay company, and we'll do the rest.

Before you start

You need to be an Account Owner or an Admin user with full access. See the Roles help page.

Follow the steps on BrightPay's Backing Up Your Payroll Data page to generate a snapshot (or backup) of your BrightPay company.

Once you have generated your backup on BrightPay, you can upload it to SimplePay:

  1. Go to the Profile icon ( ) > Companies.
  2. Click the drop-down arrow next to Add Company > click Upload BrightPay Backup.
  3. Drag and drop the BrightPay backup file onto the upload area, or click Select file > select the file.
  4. Click Upload.

When the upload finishes, a Backup file uploaded successfully message shows your backup's file name and size, along with what happens next.

Once the import is complete, a new company will be generated within your account, so there's no need to pre-create a company either. Our Support team will reach out to you once the BrightPay backup has been imported.

Upload and processing time

Uploads may take up to two weeks to complete (for large companies, or if issues are present); however, SimplePay Support will reach out within 1 – 2 business days with an indication of when the import will be completed. Should you have a specific timeline, please contact Support.