We are happy to announce that we have increased our bulk actions functionality to include bulk actions for once-off payslips. If you have multiple employees with once-off payslips and need to add items to these payslips, you can now do so in bulk by going to Employees > Bulk Actions.
From here, you can select either Payslip Inputs or Clocking Imports. Then click on Switch to once-off payslips and capture your data accordingly. Please take note of the following:
Payslip Inputs: As always, only once-off items (i.e. no regular items) can be added to once-off payslips.
Clocking Imports: Only custom items with Payslip Inputs are supported for this method.
To read more about these functions, the following help pages are available:
You may have spotted that our logo is looking a bit different. No need to adjust your computer or call a technician. It’s our new logo!
SimplePay is a global brand, so we have decided to present ourselves as such. In the past, we tried to represent different regions by colour, but we’ll soon run out of colours. We have therefore tweaked our logo and are proud to share it with you.
This enhanced unified logo does not change the way we operate. You can still expect to receive the same professional service that you have come to expect from SimplePay in the last few years, with a product tailored for your region and a friendly, knowledgeable team working to make payroll work for you.
Our logo has been updated on our site and on your invoices, but there may still be a few places where the old logo shows up during this transition period. As always, if you use SimplePay for multiple regions, each region has its own dedicated domain name. We have also added the country’s flag to the help site to avoid confusion.
Thank you for being on this journey with us and we look forward to growing even stronger as a global brand.
The increase in DEASP pensions and payments announced in Budget 2019 came into effect last month. Revenue updates over the first weekend of April 2019 means that you can expect new RPNs for employees as of 8 April.
An automated update of RPN information is regularly done by the SimplePay system. However, we recommend that you do an update of RPNs before processing payroll, in case changes were made by Revenue after our automatic system update. Read more about manually updating RPN’s on our help page here.
You can read more about the DEASP pensions and payments in Budget 2019 here. Then click on Social Welfare to navigate to the relevant section.
Should you have any queries regarding the updated RPN information, you can contact Revenue’s National Employer and Employee help lines.
For any other assistance, please do not hesitate to contact our Support team.
SimplePay is all about you, our users. So when you asked for more power to customise the system to suit your payroll needs, we listened. We’re delighted to announce our latest feature – the ability to create custom items that follow the same tax and payroll rules as system items.
This new feature allows you to:
Create multiple items of a certain type:
Customise the names of these items. For example, you may want to differentiate between different types of commissions.
Map different versions of a specific type of item to different Xero accounts. For example, you may want to give an annual bonus to two different employees but you want one of them to be mapped to an account in Xero called “Director’s Costs” and the other to an account in Xero called “Employee Costs”. You can add the bonus to the payslips as two different items.
How does it work?
When creating a custom item (Settings > Custom Items > Add), there is now an option to select create a copy of an existing system item. Select the system item that you wish to use and give it a custom name. You can then add it to your payslips in the same way you would the system item of that type (Regular Inputs or Payslip Inputs).
Read our help page here for more information on creating custom items.
You were onto something! Thanks to your suggestions on ways of making SimplePay even greater, we are happy to announce our newest feature! While we have built our system on simplicity and compliance, we understand that sometimes you have unique needs. Our new feature therefore gives you the ability to add your own fields to an employee’s Basic Info screen.
Want to capture an employee’s nickname or cellphone number? Add a custom “Text” field.
Want to record the date that employees completed their orientation training? Add a custom “Date” field.
Want to record an employee’s marital status? Add a custom “Dropdown” field with options to select from.
You can now capture the information that you want, with added features coming soon!
To learn more about how this functionality works, head over to our help page here.
We’d love to hear from you if this feature enhances your payroll experience. In addition, if you have any trouble with this new feature or would like some further guidance, please reach out to our friendly support team who would be happy to help.
We’re making it even easier for you to get the support that you need with the introduction of our live chat functionality. When logging into the SimplePay system, a new icon now appears in the bottom corner that allows you to initiate a live chat with our friendly support team.
This means that you can start a chat from any area in the system while capturing payroll and get the answers that you need. To send our support team a message, simply click on the chat icon and then click New conversation.
Then type your message and send. Please note that while we strive to minimise our response times, these may vary during peak times.
If the chat indicates that the team will only be back tomorrow, please do not hesitate to send us a message and we will respond as soon as we return in the morning. Alternatively, our comprehensive help site is also always available for more information.
If you have a longer query, you are of course still welcome to send this to our support team via email at [email protected]