The information on this help site covers the use of the payroll system as
well as the legal aspects of payroll. When you are logged into the system,
you will be pointed to help topics that are relevant to the function you are using.
You can also browse or search the help site from here.
You can also browse or search the help site from here.
General Setup
Payroll Setup
- ▶ Company Setup
- Split Pay for Custom Leave Types into Separate Accounts
- Payslip Settings
- Employer Details
- Employer Filing Details
- EFT Settings
- Pay Frequencies
- Authorisation Certificates
- Beneficiaries
- Pay Points
- Job Grades
- Custom Items
- Formulas
- Templates
- ▶ Employee Setup
- Add Employees
- Basic Info
- Custom Employee Fields
- Regular Hours
- RPN Information
- Take-On Balances
- Tax Information (pre-2019)
- ▶ Frequently Asked Questions
Payroll Processing
- Payslip Basics
- Entering Employee Hours
- Notes
- Pay Runs
- Add a Payslip
- ▶ System Items
- Employment Wage Subsidy Scheme
- Savings
- COVID-19 Employer Refund Scheme
- Temporary COVID-19 Wage Subsidy Scheme
- Medical Insurance
- Pension
- Employer Loans
- Termination Lump Sums
- Illness Benefit
- Annual Bonus
- Leave Paid Out
- Bike to Work – Salary Sacrifice
- Permanent Health Insurance
- Travel Passes – Salary Sacrifice
- ▶ Service Periods
- Weekly Tax Calendar
- ▶ Additional Topics
- ▶ Frequently Asked Questions
- How does the pro-rata calculation work
- How do I capture daily paid employees?
- Why can’t I finalise my payslip?
- How do I roll over to next pay period or tax year?
- Can I split a pay run according to payment date?
- How can I see when I need to pay employees?
- Goal Seek
Bulk Actions
- Import New / Additional Employees
- Employee Actions (Bulk Terminations)
- Bulk Finalise and Review Payslips
- Create / Add RPNs
- Excel Import for Employee Details
- Excel Import for Take-on Balances (pre-2019)
- Bulk Add Once-off Payslips
- Bulk Inputs
- Custom Bulk Inputs
- ▶ Frequently Asked Questions
- Bulk Leave Management
- Capturing Leave in Bulk via Excel Imports
- TWSS Reconciliation Adjustments
Accounting
Archives
- Leave Version 1 (Old Leave System)
- ▶ Payroll Pre-2019
- Monthly Submissions (pre-2019)
- Tax Bases (pre-2019)
- If I sign up with SimplePay after the start of the tax year, can I still use it for my Revenue documents? (pre-2019)
- USC (pre-2019)
- PRSI (pre-2019)
- PAYE (pre-2019)
- I am having trouble with a bulk upload (pre-2019)
- Add Employees (pre-2019)
- Email Tax Certificates (pre-2019)
- Bulk Inputs (pre-2019)
- P45 (Cessation Certificate) (pre-2019)
- Basic Info (pre-2019)
- Take-On Balances (pre-2019)
Troubleshooting
- I am having trouble with a bulk upload
- I am having trouble logging in
- I do not see my payslip(s) when logging in
- I see incorrect / incomplete / no information when logging in
- I am not receiving SimplePay emails
- I am unable to action leave requests
- My RPN information is not updating
- How do I change an Employment ID?
- Multiple Employment on ROS
- Authorization certificates and sub-user certificate error messages
Other Frequently Asked Questions
- How do I download SimplePay?
- How do I back up my information?
- Is there a SimplePay app?
- Does SimplePay have a blog?
- Can you integrate with other systems?
- Do I have a contract or agreement with SimplePay?
- Is my data safe with SimplePay?
- Does SimplePay have a sandbox for testing the API?
- How do I delete/close my account?
- How much space does SimplePay make available to me?